Interpersonal Effectiveness
Definition
Interpersonal Effectiveness is a set of DBT skills designed to help individuals communicate their needs and desires clearly, maintain healthy relationships, and keep their self-respect. These skills balance assertiveness with respect and aim to achieve goals in social interactions.
Purpose
Used to:
- Ask for what you want or need effectively.
- Say no while preserving the relationship.
- Build and maintain positive relationships.
- Maintain self-respect in interactions.
When to Use
Use these skills when:
- You need to make a request or assert a boundary.
- You feel conflicted between your needs and preserving a relationship.
- You’re concerned about how you are perceived.
- You are navigating conflict or negotiation.
- You want to be more skillful in interpersonal situations.
When Not to Use
Avoid using if:
- The interaction is physically unsafe.
- The other person is unwilling to engage respectfully.
- You’re too emotionally dysregulated to be skillful (use distress tolerance skills first).
How-To
Interpersonal Effectiveness is often taught through three skill sets:
-
Objective Effectiveness (DEAR MAN)
-
Getting what you want.
-
Describe, Express, Assert, Reinforce, Mindful, Appear Confident, Negotiate.
-
-
Relationship Effectiveness (GIVE)
-
Maintaining or improving the relationship.
-
Gentle, Interested, Validate, Easy Manner.
-
-
Self-Respect Effectiveness (FAST)
-
Maintaining your own values and self-respect.
-
Fair, Apologies (no excessive), Stick to values, Truthful.
-
Tips & Variations
- Decide which goal is most important (objective, relationship, or self-respect) before interacting.
- Practice role-playing challenging situations.
- Use mindfulness to notice judgments or assumptions.
- Validate yourself even if the other person doesn’t validate you.
Example
Scenario: Asking a coworker to stop interrupting you in meetings.
-
Objective Effectiveness: “I’d appreciate it if you could let me finish my thoughts before jumping in.”
-
Relationship Effectiveness: “I value your input and want to keep our teamwork positive.”
-
Self-Respect Effectiveness: “It’s important to me to speak up respectfully.”
Inventor / Origin
Developed by Marsha Linehan, PhD, as part of Dialectical Behavior Therapy (DBT) to help clients navigate relationships and assert needs without harming connection or self-respect.
Related Skills
- DEAR MAN (assertiveness)
- GIVE (relationship maintenance)
- FAST (self-respect)
- Validation
- Mindfulness of current interactions
Limitations
May not be effective if:
- The person you are engaging with is abusive.
- Safety is at risk.
- You are emotionally flooded and unable to use skills calmly.
Evidence Base
Research shows:
- Interpersonal Effectiveness skills improve communication, self-confidence, and relationship satisfaction.
- Practicing these skills reduces interpersonal conflict and increases assertiveness.
- Used widely in DBT for Borderline Personality Disorder, but effective for anyone seeking better communication.
Further Reading
- DBT Skills Training Manual by Marsha Linehan
- Assertiveness Training – Psychology Today
- Nonviolent Communication by Marshall Rosenberg
References
- Linehan, M.M. (2015). DBT Skills Training Manual, Second Edition. Guilford Press.
- Bohus, M., & Wolf-Arehult, M. (2019). Interpersonal Skills for Emotion Regulation. Hogrefe Publishing.
- Fruzzetti, A.E. (2006). The High Conflict Couple. New Harbinger Publications.